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Lea Alcantara

Has a client told you what software to use, even though it wasn’t the right fit for the project? How about a once-calm client who becomes anxious at the scope of a tech solution? It would be easy to think that “clients just don’t understand” and stop there. But if you want successful projects (and happy client relationships), you have to start changing the way you talk about the work you do for clients.

Easier said than done. Which is why I shared practical tips for better client communication at the recent EE Conf!

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